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Terms & Conditions

§ 1 Beginning

Thes Rules and Regulations lay down rules and conditions for the use of an online shop available at http://supremesports.eu kept by the company BOZ in Rzeszów (33-328), Geodetów 3, entered in the Register of Entrepreneurs by the District Court in Rzeszów, XII Commercial Department of National Court Register, under KRS number 0000187729, using the NIP: 813-31-93-947, REGON: 691535697, with a share capital 31 500 000.00 zł -paid in full, and in particular determines the rules for placing orders and entering agreements by using means of distant communication, as well as the use of all Internet Shop services.

Quick contact with the shop through the following contact information (referred to as “Sellers Address”):

Shop “Supremesports.eu”
Geodetów 3, 35-328 Rzeszów
mobile: (0048) 605 053 038
e-mail: contact@supremesports.eu

§ 2 Definitions

Meaning of terms used in the regulations:
1.1) Client – a natural legal person, including consumer, who is at least 18 years of age, as well as a legal person or an organizational unit without legal personality which specific regulations provide legal capacity, and that has made or intends to place an order ,or uses other services of the Internet shop.

1.2) Consumer – a natural legal person performing a legal act not directly related to its business or professional activity.
1.3) Account (Customer Account) – subpage of the shop where the customer has the possibility, among others to manage his/hers personal data, manage order statuses, as well as place orders after logging on without having to enter his/hers personal data;
1.4) Regulations – this sale regulation by using the means of distance communication and performing electronic services(by internet). In terms of services provided electronically ,Regulations are regulations, referred to in Art. 8 of the Act of 18 July 2002- about giving services electronically(by internet).
1.5) Registration – A one time and free of charge activity, which consists of opening a Customer Account by the client, made using the administrative panel provided by the Service Provider on the Shops website;
1.6) Online Shop (referred to as “Shop”) – Internet service available at http://supremesports.eu through which the customer can place orders, and also use other services of the shop.
1.7) Side – The service provider or customer;
1.8) Merchandise(Products)- movable property which is the subject of the Sale Agreement;
1.9) Sales Agreement- a sale contract within the meaning of the Civil Code, concluded between the Provider-Seller and the Customer using the means of distant communication through the Shop of the merchandise purchased.
1.10) Service (Services) – a service provided electronically by the Service Provider-Seller, on the terms specified in the Regulations through the Shop;
1.11) Service Provider (also called “Seller”) – BOZ TRADING COMPANY SA in Rzeszów (33-328), Geodetów 3, entered in the Register of Entrepreneurs by the District Court in Rzeszów, XII Commercial Department of National Court Register, under KRS number 0000187729, using the NIP: 813-31-93-947, REGON: 691535697, with a share capital 31 500 000.00 zł -paid in full.
1.12) Order – the Customer’s declaration of intent which determines the Selling Agreement with the Service Provider(Seller),aiming directly for concluding a Selling Agreement through an online shop defining the type and number of merchandise subject to the Sales Agreement. < / p >

§ 3 Customer Responsibilities (Shop User)

The customer is obligated to use the Services offered by the Service Provider-Seller in a manner consistent with the regulations of Polish Territory law (RP), the provisions(determinations) of the Regulations, and not to provide content prohibited by the generally applicable laws.

§ 4 Orders

You may place an order to purchase goods advertised for sale on this site by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the “BUY” button on the checkout page. If you submit an order for goods via this site by clicking the ‘BUY’ button, your order is an offer to us to buy the goods you have ordered on this site.
We will acknowledge receipt of your order by sending you an automatically generated e-mail accepting your order. With this e-mail the contract will be concluded.
The contract will relate only to those specific goods which are referred to in our e-mail confirming our acceptance of your order. You should read and check the details in this e-mail to ensure that they are correct.
If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at contact@supremesports.eu.
The contractual language is English.
Where we accept your order, we have a legal duty to supply goods that are in conformity with these Terms and Conditions.

§ 5 Prices, payment and delivery of the Merchandise

1. Merchandise prices in the shop are given in Euro and are gross prices, which means they Include Tax(VAT) 2.Merchandise prices do not include delivery costs, which are indicated everytime during placing an Order. The total value of the Order includes the price of the merchandise and delivery costs, in the case where the customer pays for the delivery.
3. The customer can pay the price in the following way:
3.a) bank transfer to the Seller’s bank account (prepayment);
3.b) Visa/Mastercard through the service SaferPay. PayByNet (provided by the National Clearing House SA located in Warsaw, 02-781 Warsaw, ul. Capt. W. Pilecki 65, entered into the register of entrepreneurs – the National Court Register maintained by the District Court .st. Warsaw, XIII Commercial Division of the National Court Register, under KRS number 0000113064, share capital of 5 445 000, NIP 526-030-05-17, code: 012105474.) – Online payment by bank transfer or credit / debit card.
3.c) Paypal

4. Ordered merchandise will be forwarded for realization(for delivery) immediately after concluding(making) a Sales Agreement. In the case of a bank transfer (prepayment) or via PayByNet shipping will be carried out only after the payment is located on appropriate bank account or the Service Providers PayByNet account.
5. Upon receipt(delivery) of the package with the ordered merchandise, we suggest that the customer checks the content and if he/she indicates :
1.1) mechanical damage of the delivered contents,
1.2) the incompleteness of the delivery,
1.3) incompatibility of the merchandise delivered to the subject of the customer’s Order,
The customer is entitled to refuse to accept the delivery. In this case, we suggest that you write down any comments or notes from the event in the presence of the courier and immediately notify the Service Provider(Seller) of the situation.
6. The customer who is not a consumer at the time of receipt(delivery) of the package is required to check its contents. In the event of stating damage he/she is obligated to report this fact to the supplier of the merchandise and promptly contact the Seller. Complaints relating to mechanical damage of merchandise during transport will be considered only after filling out a damage protocol signed by the recipient who is not a Consumer ,and the courier.
7. FedeX Delivery of merchandise to every European country.

§ 6 The right to cancel does not appy to the following kind of contracts:

  • Contracts for the supply of goods that are made of goods that are made
    of the consumer’s specifications or are clearly personalised
  • Contracts for the supply of goods which are liable to deterioriate or
    expire rapidly
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reactions and were unsealed after delivery
  • Contracts for the supply of goods which are ,after delivery,according
    to their nature,inseparably mixed with other items
  • Contracts for the supply of sealed audio or sealed video recordings or
    sealed computer software which were unsealed after delivery
  • Contacts for the supply of a newpaper, periodical or magazine with the
    exception of subscription contracts for the supply of such publications
  • § 7 Warranty – INCOMPATIBILITY (Complaints)

    1. The service provider as a seller is responsible to the consumer for incompatibility with the Sales Agreement of merchandise purchased by a consumer, to the extent specified by the Law of July 27 2002 -about the special conditions of consumer sales and on change in the Civil Code.
    2. Complaints due to merchandise incompatibility may be submitted in writing directly to the address of the Service Provider(Seller)or by e-mail.
    3. We suggest that the complaint is sent in one of the following forms which you can find below, which helps and makes it easier to handle the process of complaints:
    . doc . pdf
    4. We suggest that you attach the proof of purchase in order to improve the complaint process.
    5. In the case of stating merchandise incompatibility by the Consumer, he/she should return the product to the Seller(Provider) along with a description of the incompatibility.
    6. The consumer is required to notify the Provider(Seller) of a found merchandise incompatibility within 2 months, wherein the responsibility of the Service provider due to incompatibility lasts a maximum of 2 years from the date of issuing merchandise.
    7. The service provider is obligated to consider any complaint within 14 days. All claims are judged by an independent Expert.
    8. Complaints are not subject to:
    4.1) natural wear-out of the shoe
    4.2) footwear that has mechanical damage (abrasion, breaking of the leather, tears, scratches, torn ornaments, zipper, rubber), and ones resulting in lack of or improper maintenance;
    4.3) comfort of footwear – footwear badly suited to the foot (you can then use the right to withdraw from the Agreement of Sales);
    4.4) the difference in the color and texture of the skin and breakings, wrinkles resulting from the use caused by the natural properties of the skin
    4.5) damage caused by the fact that they were used incompatible with the intended purpose
    4.6) staining of clothing by shoes made with natural colored lining;
    4.7) Not being waterproof (unless the description it is Not written that the product is waterproof).

    § 8 Other rights and obligations

    1. The customer may withdraw from the agreement for the Customer Account e-service without indicating any reasons by sending an appropriate statement, in particular via e-mail or in writing to the Address of the Seller(provider).
    2. In the case of customers who are Consumers, the Service Provider(Seller) may withdraw from the agreement for e-services, when the consumer offensively or persistently infringes the Regulations , when providing illegal content, after the ineffective demand to stop or eliminate violations while giving a deadline(term). Violation of the Regulations must have an objective and unlawful character. The E-Service agreement in this case will expire after 14 days after submission the intent of withdraw by the Service Provider(Seller) to the Customer. 3. In the case of customers who are not Consumers ,the Service Provider (Seller)may withdraw the agreement for e-services immediately and without indicating any reasons, by sending the customer an appropriate statement.

    § 9 Overall Shop Terms of use

    2. The Service Provider(Seller)offers the following services:
    2.1) presents the Shop offer
    2.2) the ability to place orders for merchandise available in the Online Shop and make distant agreements
    2.3) informing the customer about the current status of orders,
    2.4) possibility of using the Customer Account,
    3. Access to the services referred to in paragraph. 1 pt. 1-3 above, does not require Registration.
    4. Access to the services referred to in paragraph. 1 pt. 4 above requires registration.
    5. To use the Shop, the customer must have devices with access to the Internet with a Web browser (Mozilla Firefox – minimum 24.0 version recommended, Opera-from version 10 and up, Google Chrome -version 28.0 or newer or Microsoft Internet Explorer version 8.0 or newer) that provide the handling of cookies and Javascript. It is acceptable to use other Web browsers if they provide full compatibility with the versions listed above.
    6. For safety purposes when using the Online shop, it is recommended that the device used by the Customer in particular has:
    1) Anti-Virus system with the latest version of virus definitions and updates,
    2) effective firewall security
    3) installed all available operating system updates and a web browser which the safety concerns
    4) activated a function of accepting cookies and Java Script in the web browser.
    5) software for reading PDF files.

    § 10 Settlement of disputes

    1. Settlement of any disputes arising between the Provider(seller)and the Customer who is a consumer should be subjected to the courts competent in accordance with the proper regulations of the Code of Civil Procedure.
    2. Settlement of any disputes arising between the Provider(Seller) and the Customer who is not a consumer is subject to the court competent relative to the headquarters of the Service Provider(Seller).

    § 11 Personal data

    1. Clients’ personal data are processed by the Service Provider(Seller) with regard to the law in this area, in particular the Act of August 29 ,1997- about the protection of personal data.
    2. Providing personal data is voluntary, though not providing the required personal data may prevent placing an Order.
    3. All personal data provided are subject to special protection.
    4. Everyone has the right to access their personal data ,and has the right to demand their update or to cease(stop) processing.

    § 12 Cancellation by us

    We reserve the right to cancel the contract between us if, for example:
    - We have insufficient stock to deliver the goods you have ordered;
    - We do not deliver to your area; or
    - One or more of the goods you ordered was listed at an incorrect price.
    If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible.

    § 13 Final Provisions

    1. In matters not covered in these Regulations ,generally applicable laws apply.
    2. Customers can access the Regulations at any time and free of charge via Internet references (ie.link) which can be found on on the main page(homepage) and can be printed.
    3. Information concerning merchandise specified in the shop, and in particular their descriptions, technical and performance parameters ,and price, are an invitation to enter an agreement within the meaning of Art. 71 of the Civil Code.
    4. The exclusive rights to the content made available through the online shop, in particular copyright rights to photos, Shop name, trademarks of Provider and Producers of merchandise, constituting in their graphic elements, software and database law are protected by law and are owned by the Service Provider(Seller) or by an entitled Subject with which the Service Provider(Seller) has entered into an appropriate agreement. Copying, or any other forms of use of any of the Shop elements without the consent of the Service Provider(Seller) is strictly prohibited.